This location is in a postal annex. The signage is not clear. A little confusing to figure out. The service was well below average. The attendant (I believe he was the owner) really didnt know what he was doing. After he pretended to know what he was talking about, He then handed me a key, no paperwork and said go get the truck! I can’t make this up! They had me walk around the block on a very busy street and look for this truck. I have used Uhaul many times. If this was my first experience I would probably not use them again. This location is really bad!
Alya P
Postal Annex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91360
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing, your personnel at both locations were top tier.
MICHAEL SThis was our second location that day to get a u-hual. The first was running so far behind that we came to this location. It took a few minutues and we were out the door. Staff was friendly and quick with checking in. Would recommend this location to everyone.
Nathan HGreat work
DARIUSH SStressful process, app wasn’t working well, took forever to upload pictures and van wasn’t where it was supposed to be. Parking was hard to find at dropoff. Stressful experience overall, the guy was nice though.
Justin S