I was over charged. I visited in person to let them know I was charged for 2 days when I only rented for 1 day. He said he would take care of it. 5 days later I’ve now been triple charged and made 5 phone calls to try and resolve the situation. After failing, I asked GIR the area manager to call me. He still had not. I have now had to dispute the charge with my credit card company. I will NEVER use U-Haul again and will tell everyone I know to do the same
STEVEN B
Robs Truck Service And Hydraulics
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carleton Place, ON K7C3V7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing at all.. The service was excellent 👌. Friendly staff very explanatory, pick up and drop off was easy. Highly recommended!!
Marvin WService was straight forward. Extras were explained but not pushed. {I went with the additional insurance.}
DAVID AExcellent friendly service.
ANDREW LPick up location changes at last minute in my case 70 kms away with no options. In future book with at least 2 companies so you aren’t left in a poor situation. This is the second instance where this has happened so shame on me.
Paul C