I did not get the U-Haul I had originally booked but she did give me a free day. This happened to me last year when I moved and I never got what I booked . It’s not the Timmins store fault she was wonderful this is a business problem . What kind of fly by the seat pants operation are you Running just rolling the dice if the requested size U-Haul will be by chance there is beyond me. You guys then called me yesterday pressuring me to bring the U-Haul back in Thunder Bay and screwed me royally with a 26 foot U-Haul more in gas and horribly hard to drive and back up and unload . This was brutal and I can’t believe a year later after this happening to me it happened ago. I can’t be the only one
Dana L
JF Cleaning and Protection Service Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thunder Bay, ON P7B3Y3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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perfect service and friendly stuff
Majid RThe store had said open but upon arrival, owner or employee was no where to be found took them over 15mins to show up after numerous calls were made to them. Keep in mind was standing in the cold that whole time.
Kyle CExcellent service.
JASON RThe trailer I needed was stuck behind a bunch of non running vans and other trailers that I personally had to move to get to the one I wanted. The snow was not cleared on the lot so it was hard to manoeuvre and the tongue of the trailer was bent about a foot out.
JOHN F