I live in Clayton, GA. I have no idea where you got Hiawassee, GA from. I also never been contacted by U-haul wanting to know when I am showing up for my rental. I said on Tuesday, and no time was specified to me. I'm putting on my shoes and getting a call from Atlanta wondering where I am? We are on Mountain time, not crazy Concreteville Atlanta time. I'll be going back to my regular U-haul representative Judy in Clayton. She's not pushy. I told Heather there was a problem with the right ramp NOT staying in place. Driving back to the station, it kept unlocking itself and dragging on the highway.
JEFFREY B
Big Shoals Junction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tiger, GA 30576
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service and great people. A very positive experience.
BRIAN HI was really impressed with the 24/7 pickup/drop off process. My only suggestion would be to provide the WiFi credentials when on the U-Haul app when the rent window is before the location opens. Had I not called the location the day prior and they not shared that with me, I wouldn’t have been able to pick the unit up at 9am as there is no cellular service at their location.
Jason RFirst I tried to pick up a reserved truck and trailer at 811 Hwy 441 N Red Bldg, Clayton, GA 30525. The Big Shoals store was professionial and timely. The clayton dealer was a mess. No one was there, after 2 phone calls with the number on the attendents door and 40 minutes, surprise, she was there. She wanted me to take the auto hauler trailer off the truck I was suppose to rent. I spent more than an hour trying to get this rental. I ended up calling Uhaul customer service and they helped me secure the truck at Big Shoals. The woman at Clayton was not helpful at all. She would not honor the contract I already had and tried to charge me over 3x more than my contract. I think she was mentally handicapped. She is a poor example of someone you do not want representing your business. Please call me for any clarificaitons 828-399-9348, Fred
FREDERICK OThe 15 foot truck we rented was in good shape for its age. I was very surprised to see so many stickers all over the exterior which were marking very small blemishes, which are normal wear and tear. Perhaps renters are afraid of being charged for extremely minor damage, or UHaul has developed an attitude of using normal wear and tear as a revenue stream. Very surprising change since our last rental.
Phillip S