The staff was excellent
JERRY B
All Purpose Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tomball, TX 77375
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location was fine but the rest of my experience was awful. I originally made a reservation at another location but he said that the system went down at some point and he no longer had my reservation. He had to make a new reservation for me at this location. When I finally arrived they had the truck but no furniture dolly. The furniture dolly was selected as an option in my reservation and it wasn't there. I ended up taking the truck and this all set me back about an hour when we had plans for the rest of the day based on a schedule that was made in advance. There seem to be some "gotcha" items in the contract and I'll probably look elsewhere for my next move.
ALEXANDER DI gave the key to the attendant and asked if I needed ro sign anything and she said no. She was nice, but I wish we could have went over billing information and noticed that there were flaws, which the information was supplied by another location; the billing issues were not her fault.
TRINICE HKimberly was VERY polite professional and so very helpful. Most of the information provided on the original call to reserve this truck was very misleading. Kimberly was so helpful in clearing up the information previously provided by both prior reservation representatives.
MICKEY RVery helpful and personable lady.
DAVID B