Moving Truck Rental in Tonawanda, NY at U-Haul Moving & Storage of Tonawanda

3941 reviews

2843 Kenmore Ave   Tonawanda, NY 14150
(On old Kenmore Ave; Between Sheridan Dr and Grand Island Blvd)

(716) 874-6720

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(716) 874-6720

2843 Kenmore Ave
Tonawanda, NY 14150
(On old Kenmore Ave; Between Sheridan Dr and Grand Island Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Tonawanda, NY 14150

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3941 reviews

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Write a review
Rating:
5.0

Upgrade your vehicles

Steven A. 
Rating:
3.0

Associate displayed negative attitude due to missed appointment by mistake. Store did not have adequate tools to rent(no floor dollies) had to buy for 60 dollars at depot.

Artis W. 
Rating:
1.0

I was re-located 4 times. Truck size was changed twice without a courtesy call. Given the wrong pick-up time 3 times. The experience with uhaul was horrible. These comments refer to U-haul in general. NOT the Tonawanda location in particular.

Melissa W. 
Rating:
5.0

This location was able to get me a truck after I showed up to the original location that I was supposed to pick up from, but they did not have my truck ready after I set this up 2 weeks prior. The original location was EcoMart on Elmwood, which was absolutely infuriating that they never even thought to call me that the customer prior to me did not return the truck on time. He just told me to go to the Kenmore location and they handled. Thankfully they were able to!

Brian J. 
Rating:
1.0

I was 20 minutes early for my pickup, followed the online instructions for my pickup. I had to wait 45 minutes to be verified for my online "touch less pickup" then had to go into the store to wait in line to get the keys. What's the point of reserving everything online days in advance to avoid personal contact and save time?. Literally took over an hour of my 4 hour rental to get the vehicle. Either don't offer an online check-in service or figure out a better way to determine eligibility. I shouldn't stand by the uhaul waiting for verification if I gave all of my information days in advance.

Aaron B. 
Rating:
1.0

There was no customer service. The employee was on the phone the entire time and didn't even greet the customers.

Zachary P. 
Rating:
5.0

Ryan is the man

Brandon G. 
Rating:
2.0

Got charged for using the dolly when we didn't. They use the cheapest ties to tie them, and/ or it wasn't secured properly so when I took a sharp turn the dolly went flying and now I'm charged because of their faulty system.

Clare C. 
Rating:
5.0

It was quick and easy but when returned truck she couldn't tell me when my card would be reimbursed

Lori T. 
Rating:
5.0

Super easy and reasonably priced.

Eric L. 
Rating:
4.0

The truck I rented leaked oil on my driveway which I didn't see until I got home from returning the truck. Not so excited to now have an oil stain on my driveway. Suggested improvements: fix trucks that leak oil so more driveways don't get ruined. Staff and location were nice and easy to work with- no suggestions there.

Nicole S. 
Rating:
3.0

Trailer was dirty, the girl that took care of me was very to the point

John W. 
Rating:
3.0

Truck was fine. Also no wipers. Both were ripped.

Mark W. 
Rating:
4.0

Great group of people working at this location. They made the pick up and drop off really easy. Cheers to them.

Kevin M. 
Rating:
3.0

The surfaces of the truck appeared to be clean, however, the smell of cigarette smoke was overwhelming. It seems like this truck wasn't properly cleaned prior to my rental.

Lisa B. 
Rating:
5.0

I was able to move everything I had to move!!!

Michael M. 
Rating:
2.0

Still haven't received my money back from my rental and its bin 5 days since I returned it also had to rent another one and still haven't recueved my money for that one either like what the actual fuck I need my money

Cassandra W. 
Rating:
5.0

Quick, friendly, professional service!! They made my stressful day a little easier! Thank you to the team at this location!!

laurie S. 
Rating:
5.0

easy process

Michelle S. 
Rating:
1.0

Was charged for 4 days when only used for two. Was told they will refund me one day and the other will be for the late fee. The late fee per the contract is only $20 and the fee not refunded is $29.99. Refuses to give me the refund. Very disappointed and don't think is legal to charge me for something that i didn't use.

Jose P. 
Rating:
5.0

USB phone charger

William M. 
Rating:
5.0

Nothing. Keep up the good work.

Edwin M. 
Rating:
5.0

The owner and all of his staff are the very best. Love doing business there.

John H. 
Rating:
4.0

Other than the cabin of the truck reeking of stale cigarettes, rest of experience was on par.

Matt W. 
Rating:
5.0

Customer service is outstanding. Never had a bad experience at this facility.

Sandra P. 
No reviews have been submitted for this location.

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