The trailer performed perfectly. Great design and well equipped for the job. Excellent customer service thank you
Moving Truck Rental in Tonawanda, NY at U-Haul Moving & Storage of Tonawanda
Moving to or from Tonawanda, NY 14150? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Tonawanda.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Tonawanda
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Tonawanda, NY.
Cargo vans and pickup truck rentals in Tonawanda, NY
U-Haul cargo van rentals and pickup trucks in Tonawanda, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Tonawanda, NY 14150. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Jessica was working alone and did an excellent job handling each and every customer. I needed to buy an electric harness which she showed me how to install even though Iâ€™m sure that was not her job. She was patient, thorough, and friendly. Management should be proud
Everything was quick and easy as with every other time renting a trailer. However this time the workers didn't connect the emergency break away chain that activates the brakes in the event the trailer disconnects from the tow vehicle. This can be dangerous to other motorists and could cause the driver to receive a citation and fine
Not familiar with this process especially with the covid-19 going on. I rented the truck online and though I was done. when I got to u-haul, the service rep would not take my photo ID. I guess I was suppose to send it to them electronically, so it was my fault. However, the male service rep comes from the back and starts flipping on me and saying I can leave and I didn't rent anything. Just disgustingly rude. Be ware
My concern is related to the use of cell phones for check in and check out process. Reality is that not all customers have the cell phones with data that they could use to complete this process. Staff was very helpful in assisting, but the agency should not operate on premise that every customer has the cell phone that could be used to complete a check in or check out transaction,
Very accommodating staff!
The pick up and drop off was easy and quick.
Jeffery was awesome. I've been to this location before and the staff was very forgettable. However, Jeffery's service was superior and I was very satisfied. Quick and easy process. Highly satisfied to say the least.
Representative customer service skills were horrible, I felt unwelcome and treated differently than other customers. I was treated so poorly that another customer apologized for the representative behavior.
The truck rental was an awful experience. I personally will not be a repeat customer. The woman was rude and rushing when I picked up the truck. Once I had the truck loaded the loading deck was broken and had to wait for roadside (he was extremely friendly and showed us how we can Jimmy it back after we unloaded). The oil light was on when picked up and the alignment was shot, which made driving a 26' truck much more difficult than it needed to be.
Team at this location was great!
Everything cool the way it is
Stag was professional and courteous. Outstanding service!
I understand that with this pandemic and social distancing that precautions need to be taken but to be told I'd have to wait for 30 minutes for someone to check the odometer reading was a bit ridiculous ! Especially when there were 3 associates behind the counter and 2 men were just sitting in chairs not waiting on any customers , this was totally uncalled for and totally unprofessional! I have been a repeat customer with Uhaul for 3 to 4rentals, I will not rent from Uhaul again .
Keep up the very good service and the well-maintained equipment.
Great service, very well organized for social distancing and employee/customer care
rented appliance dolly, everything went well, from ck in to return. would recommend to anyone.
There was something seriously wrong with the brakes. When applying the whole front end would shudder. The alignment was also terrible. We chose a side route and not the Thruway on the way back because it felt like a death trap. The woman at the counter at 9 AM was rude and useless refusing to be of any assistance. The kid at the counter at 3 PM was a blithering idiot.
I went to a U-Haul in buffalo NY on kenmore ave and i dealt with a woman named Susan who was screaming at me in the middle of the store and refused to help me before any of the customers who came in after me because she didnâ€™t want to help cause it will take â€œtoo longâ€ i plan on calling her manager today. But i am very unhappy. You do not scream at customers especially since i was being polite just trying to explain my issue. Very unhappy
Nothing,we rented a 26' truck, the rental was great. would definitely rent again.
Woman at the counter was a little snippy to another customer. That customer was put off by the encounter.
Excellent costumer service. Store, Equipmet and trucks clean. The only thing is I preferred my tank full to return it full. You have a customer!
Picking up the truck took over 30 minutes using "Truck share" and was an unclear and tedious process. Could have fallen asleep while waiting for the process to occur. Needed to go inside and ask questions more than once, including the truck was not where the app stated it was located. Truck was dropped off on time, but not checked in until the next morning, therefore charging me an extra day. Claimed to have cigarette butts in the cab, but abhorrently do not smoke. Tank brought back full, but Uhaul site recorded just over 1/4 tank. Did not get anywhere complaining in person. I will NEVER go to this Uhaul store EVER again. Had a bad experience before but not enough to never go back and did not cost me more money. Staff was not friendly, even on previous visits to this location.
Check the truck in after hours. The site wouldn't let me get any further than the location I was at, because it couldn't find my location. Even thou my phone location was turned on. You should be able to pick the location ur at. I even tried to call the customer service number but I was on hold for over 30 mins or more on a friend's phone, while standing out in the cold, trying to get this check in process to work on my phone.
Very helpful and no BS. Easy in and out during these weird Covid times. Would use again.