We had to change the location 3 times. The first one at 333 eglinton east and when i tried to process the mobile pick up it suddenly said the reservation was cancelled without even letting me know before. Then i book another one at 467 cosburn ave and that one also was failed because they said its open until 8 but they left at 7:30 and didn't let me pick up the truck and they send me to another location in west side. The whole process was frustrating and for someone like me that was in a rush it was not pleasant. Finally we picked up the truck but it didn't have the equipment we asked for. Overall I don't think I would use this service again and I am about to call the customer service to tell them about my experience and my complain. 0/10
Arman M
MA Starbank
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6E2H6
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Customer Reviews
- 4.0 Average Customer Rating
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Better, the system is locked and it takes us 45 min for registration.
RANULFO BNothing i can think of
todd mTo rent a track was easy and convenient. There were some graffiti words sprayed on the walls of the track and it was embarrassing for me to use such an equipment. It would be respectful to the U-haul customers to clean the equipment before renting it out. Thank you for your service and much success to your business.
EUGENIU GGood service
AFEWERKI G