Pick Up - salesperson did not do a walk around with me. I had to maneuvre out of a tight spot after waiting 10 minutes for a second salesperson to come and move other vehicles out of the way as first salesperson could not leave the store. Drop off - different salesperson. Did not know what he was doing. Just told me to leave the key and that I would get a receipt from U-Haul. I wanted to confirm mileage and gas with him, but he just told me to take a photo of it.
MARIO D
Ninis Convenience Store Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4J2N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great service and easy to rent from. Would recommend to anyone. We will be back!
JOY CTook an hour and agent relied on a stranger and her personal phone to struggle through the transaction - which i had to physically take her phone and complete the application to be able to leave. Whole experience was unprofessional and utterly ridiculous. People should lose their license. Had ZERO idea how to do anything
JULIE LI would like to file a claim for a refund of the $65.65 warranty fee that U-Haul charged me for a reservation I made since August 14, 2025. My order number is:
Carine ZHad a great experience at this location. Easy to work with, communication was clear.
Christopher S