I was charged for the insurance CWD coverage when I didn’t even apply for it??? Brakes were not good on the truck either which is dangerous. Poor experience
Jaheed C
Ninis Convenience Store Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4J2N6
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Customer Reviews
- 4.0 Average Customer Rating
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Poor interaction. Abrasive and rude. Made it a mobile pickup so that I did not have to worry about disturbing anyone and it was not set up that way on their end. Was made to feel bad because the shop owner had to come in early specifically for me. Was rushed through the process, told to hurry up. When looking at the contract before leaving, was explained to fill the tank back to the same amount and then if it's returned after 3 pm there is a late charge, then immediately says don't be late. Never been spoken to by someone like this before and definitely will not use this location again, if ever needing a uhaul.
Jeff BMake the vehicle driving exp smoother and comfy.
Tony KI had not booked on line and your staff person at the counter was able to do the booking and get me on the road very quickly.
Douglas PThe owner at this location added CDW coverage charges to my receipt without telling me. I clearly mentioned I didn’t want CDW yet the owner asked me again on site if I want to add it and I said no I don’t want it.
Aarushi G