I would recommend the location. I would not recommend UHAUL EVER AGAIN. Booked 2 weeks ahead had to up size the truck to get one. . Didn’t have my truck at my location and didn’t notify me until I was on the road driving through the mountains where cell signals are not consistent. The first change they made the truck was a 5 hour round trip away. I complained, they gave a smaller truck in town. Showed up to get it and it was gone….no truck. Sent me to a third location all they had was a full size 26’ truck. Truck needed gas. Had to pay a large fuel fee…though it was returned with the same amount of gas. Worst customer service experience in terms of getting a solution. In the end I was “lucky” to get a truck. Will never do this again.
Joetta N
Hops & Vines
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Trinidad, CO 81082
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was perfect
Alan KWhile the rig was spotless inside the cab, the outside was really dirty; particularly the windshield, windows and front end/lights, etc. It looked like it was in the worst "bug swarm" ever seen. The staff is very nice, but they run short-handed as the U-Haul location is tied to their liquor store business and so the staff is multitasking between the two and so wait times in line for check in/check out can be very long.
ROBERT BVery courteous and helpful. Nice people.
Mike ENice people good customer service 👍
Victoria A