Overall poor service on both ends was overcharged for fuel when I returned with the level higher than requested truck was not clean and I was charged a cleaning fee.. the biggest problem was pickup location did not enter the correct drop location I had to drive an hour back to drop unit then pay 350 cad to get to where I requested to drop unit. I want to be reimbursed the 350 cad and the fuel surcharge of close to 100 usd
MARK T
Small Town Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Jake was very helpful
Gary KVery difficult to determine where to leave vehicle and where the office is located. This location should have comments describing drop-off procedures.
MARTIN HI fell truck was placed in the mud absolutely horrible experience
Ramon LI had an issue with being charge for safemove when I didn’t add anything I clicked no to everything. I ended up not using the truck at all only drove it 20 miles. Then I went to fill up the tank and it started dumping gas from under the truck so I couldn’t put fuel in it. I cleaned out the truck completely but they charged me $300 for a cleaning fee? I don’t understand I’ve never had these issues before.
Andrea W