Extremely easy to check out. The return was a little confusing. The business was closed and they have a key drop. That was not the issue. The U-Haul return through the app was slow and didn't update once I shared the location. Maybe a GPS unit on the truck would be better. Return took about 20 minutes through the app because it wouldn't update then time out.George C.
Small Town Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tucson, AZ 85705
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- 4.0 Average Customer Rating
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Easy return instructionsCaitlin S.
Even though my drop off point was moved on me, it was nothing driving an extra 10 miles after driving over 300.Caleb H.
Door locked attendant inside sitting at desk on personal phone.Paula C.
Better signage might have been helpful. The drop-off point is marked as "no-parking" due to non-customers using it, and there is a nearby U-Haul towing location with more prominent signage which is not the drop-off point. That being said, when called, the representative was incredibly helpful, directed us to the appropriate location, and was timely in getting us on our way.Terrance L.