They were not open when their goggle business listing said they would be, within their hours of operation and no one was there. This was after my pick-up had been previously arranged online. Then the truck that I had been re-assigned to this location for pickup at this location (because the original location I booked at and UHAUL confirmed, didn't have the right size) was unable to be picked-up via mobile pickup. I spent nearly 45 mins on the phone with 2 different customer service persons to try and help me get my reservation. The rep then had to switch me to a different sized truck, because the store was not open to do anything. Would not have been an issue if the store had been open when they said they would be. Customer service rep #2 could not reach the vendor via phone either. Took 45 mins out of my reservation and delayed my trips using the truck, which then put my confirmed delivery route off by almost an hour.
Sara S
AAA Auto & Tire Tucson LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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