It took close to an hour to get things right. The convenient store clerk basically didn't know what he was doing. Plus, the online check-in we completed ahead of time was saying we needed to check-in. Very frustrating but over no complaints about the trailer itself.
HERBERT W
Quality Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tulsa, OK 74107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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My pick up location was changed I didn’t get a text or email the place renting me the trailer wouldn’t meet me in person they wanted to do everything on the phone and spoke very poor English and made me hook up the trailer by myself that place was a dump or as I would say a shit hole! And very bad customer service
james bMake sure the quick store personnel know how to handle pickup properly. I had to take phone calls while loading because I wasn't checked out correctly.
ANDREW WThe person responsible for returns was not available. I had to leave the truck with a store clerk. She attempted to call the responsible person but was unsuccessful.
MICHAEL SNot charge someone 238.62 to rent a 15ft U-Haul for 5 hours and then tell them 3 to 5 days for deposit to be returned when I paid cash for it that is what definitely made my decision up I will never rent a U-Haul again
Billy M