I'm pretty neutral on this location. The location was changed when I picked up the truck from the original drop-off location at South Kimmie St. In the future, I'd prefer to drop off at the 4th St. location east of downtown. It was an easy place to fuel up the truck before dropping it off, but there were a lot of people with muscle cars driving kind of crazy in the parking lot. There was no place to park the truck so the store/gas station attendant had us park it in a different spot and took the keys to repark it. She wasn't thrilled that I took a photo of her and felt it was an invasion of her privacy, which I understand, but it gave us some protection in case the truck was damaged when she reparked it, or the location was in dispute. Overall, she was pleasant, but she wasn't happy about that.
NATHAN S
Villa Grove Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tumwater, WA 98512
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Customer Reviews
- 4.0 Average Customer Rating
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Order 2 dozen moving blankets and a hand truck. Didn’t have either of them in the truck when I picked it up. Went in to ask where they were and they say oh ya here you go and make me wait 10 minutes to then bring them all out myself. They only gave me 20 not 24 like I asked and then they said I didn’t need that many. Will not rent from this location ever again!
ANDREW WDo not allow other locations to try to rebook when a reservation has been made and confirmed. Kent office tried to have me pick up from a different location. It was clean but the brakes took getting used to.
JENNIFER AThe woman who received the truck was very polite and appropriate. She was not able to address the fact that the truck had a defective mirror, only apologized.
DOROTHY FHad an inch of dirt in the trailer, less gas than was actually depicted. I had to pay 42 dollars for the extra gas...
Amanda M