The lady that helped us was wonderful and it was so efficient and smooth. Great customer service!Blake J.
United Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Tupelo, MS 38801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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This was a terrible experience. The Uhaul dealer was closed on Friday when I returned the truck. Truck had to be left in unsecure location. I made two trips with car filled like a fishbowl to take the blankets to the other Uhaul dealer in Tupelo to turn them because I was concerned that they would all be stolen out of the back of the truck. Tried calling for days to make sure truck was successfully checked in, no answer. Called regional mgr who took care of it immediately. Thank You Jon Bottman. The other Uhaul dealer in Tupelo, Uhaul moving and storage was wonderful, very helpful with this whole mess.debra H.
The truck's front end would go to left ad right when hit potholes in the road. It was very hard to drive.Walter S.
We were misled and sent away, left to figure out on our own the information that the dealer could have given us herself. Very poor customer service! Had to travel twice to receive my truck rental, was offered no apology or discount or any kind of regrets to all the trouble that it was.Joshua C.
I went to the location where the website said my trailer would be and it wasn't there. The lady at the desk said no your trailer is at another location. I asked where that location might be and she was unaware because she wasn't from the area. If the U-Haul company is going to change the location of where you pick up your equipment, it really needs to let the customer know this before picking up the equipment. I wasted a lot of time trying to track down where my equipment was that day.MICHELLE R.