Customer service was horrible. I needed to rent an appliance and furniture dollies and when I went to pick up the truck, he had NO dollies. The person told me, is was just a THIRD PARTY REPRESENTATIVE. I had to go to two different locals to find the dollies. It was a waste of my time, mileage on the truck and gas. My family members who were waiting for me had to wait also. This is my fourth time using U-Haul in the past two months. With this last experience, I’m thinking of using another moving truck company.
ANGELA O
The Pipe King
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Upland, CA 91786
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This place was great. Unexpected location to pick up a UHaul, but they were super professional and helpful. The truck and the supplies we rented were all clean and worked great. Highly recommend!
Paige WNo drop box in location had to wait an hour to hand deliver the key. Please have drop boxes on location for those that want to return early.
LUIS ZLocation opened 40 minutes late. They had the wrong fuel level. I was charged $25 for refueling when I infact returned it the same level.
Juan NNot be so shady and lie about the amount of gas originally in the vehicle
Daniel R