I would have given 5 stars but for one thing. The day I was supposed to turn it in I stopped to let them know I might have it an extra day. The owner told me it was due that day. When I called U-Haul customer service I was told I had until the next day. The next day the owner and his son who I believe actually runs the place were there. So I went to the son who was very nice and within minutes he sent my email receipt.
Celia M
Andys Express Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Uvalde, TX 78801
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Customer Reviews
- 4.0 Average Customer Rating
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We were told from where we picked up the U-Haul that the location of where the trailer for the car was that the guys there would do everything that we just had to drive the car on the ramps. They didn’t want to put on the chains on the at all and stated they can’t take liability for it. They directed my brother and I to do instead. I should get an employee discount if employees aren’t helping or doing anything. They were useless
victoria bEmployee over U-Haul business was late. We had to wait for him to arrive so we could get the trailer. Unprofessional.
gerald PNothing at all everything works smoothly
richard fI ordered 24 blankets but only received 22. I didn’t realize it until we unloaded the trailer and were folding the blankets. It didn’t cause a problem.
Jeff J