The customer service that I experienced renting this U-Haul was absolutely horrendous. The location that they provided me with to pick up my U-Haul had no one at the place to check me in, the U-Haul that I was supposed to get had a parking ticket and was inaccessible. In addition, the website and app were unavailable in the first 2 hours of my booking. After finally getting through on the phone, I was able to get transferred to a different location where I did receive great service. However, the first two hours of my U-Haul should be compensated and please reevaluate this location existing.
Taia D
Abdo Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, BC V8V3N1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy pick up and return Much cheaper than expected
Brent WTheo was so kind and the experience was very easy and seamless.
MEGHAN GThe fellow in charge was very helpful, flexible and friendly. Great guy.
Gerry LI had a very frustrating experience trying to return my 26-foot U-Haul to ABD Services. I followed the after-hours instructions on my contract, but when I arrived, there was no way to complete the drop-off. The main gate was locked, there was no key drop box in sight, and no safe spot to leave the vehicle. There was no indication that after-hours returns were not accepted. Avoid this location if you need to return outside of business hours.
John M