I was charged an extra $200 for my rental. I returned it the same day for a one-way return but sent it to a different location and they said I just dropped it off today cause I hold onto it for two extra days which is not the case and no one seems to be able to help me very very frustrated.
Carol F
Turis Auto Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Villa Park, IL 60181
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Did not interact with any personnel. Cannot answer that question. Lot is small
Susan SThe truck I was given had no air conditioning and should not be rented to another customer until it is serviced as the temperature this weekend were in the 90's unacceptable! Also many extra fees and they charged extra fees for gasoline when I put the gas right back to where it was I had a witness who seen the gauge. I have rented with Uhaul at least 8-10 times in the past but will never rent with Uhaul again.
Jacqueline RTheresa was great had some irritating problems trying to rent a van from quote "unmanned location" and the U-Haul app sucks. She got me a van despite problems on uhaul corporate's end & got it resolved followed up & went above & beyond. I will be using Turi's for all my U-Haul needs.
Nicholas BThere were sticky spills on the van floor.
CHARLES H