Is completely out of contact with reality when dealing with customers satisfaction. Do not care at all. A lot of work and training needed.
Efrain G
Cox Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vista, CA 92084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Worst Uhaul Experience EVER! They scam and steal. I have a small moving company and have rented from over 30 Uhaul locations. This place is by far the worst. When I was returning the truck, I asked the guy at the desk what the gas level was at when I left so I can make sure to return it at the same level. He told me to do it myself, got aggressive, refused to return my truck. When he finally did charge me he added an extra $120 to my bill. I have full proof of everything and took before and after pictures and will try my best to make sure this place isn’t allowed to rent UHaul’s anymore. Aggressive thief’s run this place. STAY FAR AWAY
Brandon CSignage could be better. The only thing identify this as a Uhaul dealer was in the window "Uhaul Office". The staff was helpful and great, which is really the most important.
MARK NPleasant to work with, no hassles
PETER MSomeone had been living in the back. I was never asked if I wanted insurance and was charged for it. I paid for the estimate of 50 miles was never refunded the 'hold". I paid $170 + for 20 miles and 4 hours use. I was told it was all U-Haul and not COX Auto. He is either a crook or does not know how to operate the U-Haul computer of both. I will absolutely NEVER use COX Auto every again!
LON M