Jose at Truck Works Unlimited really helped me out, repaired my turn signal and got the paperwork through to get me on the road. Thanks again Jose.
Steve H
Truck Works Unlimited
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waco, TX 76712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Really slow and awful check-in experience...the person helping me was not rude in any way. Just super soft spoken, so was hard to hear, regularly was distracted listening and watching colleagues work on other tasks as she was checking me in. In the end, showed me on my receipt the trailer number then pointed in a direction and said you will find it somewhere over there. Went outside and found a grass filed with the trailer in a location inaccessible for my vehicle - pulled it out, by myself and found it would need to be brought into the city street to have any chance of it being picked up. Ridiculous and dangerous. Ended up with the trailer stuck in the gutter/curb area of the street. Went inside and asked for help, which I got, but feel totally duped by U-Haul for sending me to a location like this to pick up a trailer. It is so hit and miss being referred to independent places that renting Uhaul equipment is not their core business. This experience was terrible.
CARSON GPickup was fine and everything here went great, but after here is where everything changed.
MASON BCompletely disappointed with this U-Haul experience. Made reservation for a drop off in NETexas. Rep made it a local return back to where I picked it up. Owner stated to call 1-800 and have them fix it. new rep called and fixed it. Employee that helped hook it up stated he didn’t know how so I had to do it. Trailer was perfect and drop off was very uneventful.
DOUGLAS CThis location was great!
Jeffery S