The guy at the counter refused to look at my paperwork for the return. He was extremely rude and a complete jerk. There was 2 other guys that worked there besides him and I asked if someone could please undo the trailer for me as I had cracked ribs. He said no, you undo it yourself. No one would help they all just stood around laughing and goofing off. The place he wanted to trailer parked was on a slope. The trailer immediately started rolling forward and hit my vehicle scratching the bumper . They sat at the back window watched and laughed. The guy has no business renting Uhauls or receiving them. They do not inspect the ones they rent and offer no assistance at all. Everyone at Main stop is rude and very disrespectful towards women. I will never rent from them or return anything to them again. I also would not refer my worst enemy to them. They are absolutely awful to deal with and extremely lazy. Every else we have returned a trailer to would unhook the trailer from our vehicle or atleast offer assistance. The jerks at Main Stop wouldn’t lift a finger to help anyone.
BARBARA S
Main Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wartburg, TN 37887
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Guy wanted me to go back out to the already parked truck and park it "in the grass" it was muddy sloped near a ditch and not enough room for the truck. I wasn't willing to get it stuck or damaged. Guy gave me unnecessary attitude. Will not use that location again.
Paul ENever use that location again and when someone has issues like I had with the location, we should be able to return the equipment to a different location.
JOHN CHonor your reservations
Blake JU-Haul messed up my reservation. Instead of picking up my rental 2 miles away from my place I had to drive 100 miles to get my rental truck. Put extra unnecessary miles on my jeep and gas; and all U-Haul did was credited $50. I spent more $ in gas to get to destination to get my rental. It was a horrible experience.
Karina H