The lock to the storage bay was malfunctioning and poorly maintained. This made access to the key very difficult. I had to go home to get tools to open it and close it after returning the rental.
Fernando L
Tl Communications
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Washington, DC 20015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Because there was no office I could not get help except on the phone. It took a very long time to get into the truck. The truck reeked of cigarettes.
Mohan AEarly reservations and problem with getting checked in. People with whom I have spoken with and communicated via chat have been polite, responsive, and really care. i think that during work hours are better to checkin when it is in a parking not near a UHaul office.
RENEE DIt would have been helpful to know that there would be a lot of verification steps to start the rental. I would have arrived earlier so that I could start the rental on time. Customers should be aware that they will need 10-15 min to complete the activation steps at start of rental.
Christopher WHow about a sign ? I had to search to find the drop off. The women who I chatted with was extremely helpful and accomdating.
ANDREW H