Mobile pick up was absolute garbage, truck wasn't ready at prior location and had to change locations and then the stupid app tried sayin I drove 279 miles when I only did 100. Absolutely trash service you guys should be ashamed. Will absolutely never ever ever do mobile pick up again and preferably never even use uhaul again id rather make 1200 trips in my personal vehicle. Strong 0/10 will never recommend
Troy W
Rochester Food and Beverage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterford, WI 53185
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Customer Reviews
- 3.5 Average Customer Rating
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Much better than last rental. Fast.
Martin LDisappointed that I ordered an Appliance Dolly and a dozen clothes and they said they don’t rent that stuff anymore….so I had to go rent a Dolly at Menards but when I returned my truck in Neenah WI they had all the supplies…Dollie’s, boxes, clothes.
SUZANNE KThe pick up location was not a problem. I will say that picking up via the UHaul app is not very user friendly. My location was unable to be determined via the app, so we had to call the 24/7 help number and thank goodness for the friendly and helpful person at your call center that was able to do the pickup check in for us over the phone, or we would not have been able to get our truck on time.
MARK SIf possible make sure the trucks tires are aligned and the play in the steering wheell is fixed. Otherwise it was an excellent vehicle.
BRUCE K