I will not recommend UHaul services because of their registration policies. I was forced to book 4 days and only needed 2. I returned the vehicle the next day and did not receive a partial refund. VERY DISAPPOINTED!
Robert H
Ameristop Waynesville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesville, OH 45068
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Customer Reviews
- 4.0 Average Customer Rating
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The headlight was taped up and the windshield also had tape from replacement. There were supposed to be 12 packing blankets but there were only 6. We did get credit for the 6 we were shorted when we dropped it off.
MARK HEquipment was fantastic and staff was helpful, professional, and courteous.
STEVEN WAc only worked 1/2 the time. The layout of the location is very dangerous for the U-Haul customer. During pick up and drop off, one has to cross a 4 lane state route on foot, to pick up and drop off the truck. Convenient store worker came out of the store as I finished filling the gas tank, and checked the back of the truck, and collected the rented dolly.h He did not check the front of the truck for gas levels and actual mileage. I guessed I would only use 20 miles, but it was actually closer to 12 miles. Then he directed me to return the truck across the street (state route,,55 mph road) rather than thanking me for my business and returning the truck to the remote lot as I was expecting. Oh, the gas cap was broken and couldn’t get it to screw in.
ALAN EEnded up being charged for two days when the desk agent said that we would only be charged for one. Would appreciate clear and honest communication on charges in the future.
TISHA H