Moving Truck Rental in Webster, TX at U-Haul Moving & Storage at Clear Lake

3154 reviews

16250 Galveston Rd   Webster, TX 77598
(24 hour access)

(281) 486-5799

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(281) 486-5799

16250 Galveston Rd
Webster, TX 77598
(24 hour access)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • Wine Storage
Truck Rentals

One-Way and In-Town Local Rentals in Webster, TX 77598

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3154 reviews

Let us know what you think.
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Write a review
Rating:
2.0

Can't think of anything

LARRY S. 
Rating:
2.0

they didn't have all the supplies that I had asked for. The truck I got was stinky, and while it might have been ok for a local move, it was terrible on the road. It was very noisy, had a terrible ride, oversteered and the brakes were questionable. I have used uHaul many times and this was a very poor experience. The one highlight was the team that helped load us up was very good.

JEFFREY H. 
Rating:
5.0

They were amazing. I got there right as they were closing to drop off the uhaul. They went ahead and let me drop it off and were very kind about it. I was in a time crunch and was very thankful for their hospitality. They deserve to be recognized for how well they represented the company.

Jeremy J. 
Rating:
5.0

Provide a quick orient of the vehicle would have been helpful.

Samuel L. 
Rating:
5.0

Very nice people. Quick and efficient. Easy and customer friendly

James F. 
Rating:
5.0

I needed the trailer and was concerned by an email that said the trailer was already reserved for the original return date. While the wait on the phone took a while, was able to keep the trailer an additional day and complete our move.

DAVID F. 
Rating:
2.0

I didn't know there is $20 charge for after hours drop off. If I have told I would have drop off next day as i had ample time.

AMIR AHMAD K. 
Rating:
5.0

Absolutely amazing customer service.

CHRISTOPHER K. 
Rating:
5.0

Kathy & Krew are always ready to please with fast friendly service & a smile. They really go out of their way to help the customer & make it a GREAT experience! This is my #1 location to come to if I need a trailer or truck! Thanks again for another Wonderful experience.

CRAIG B. 
Rating:
5.0

We used this location several times over the years for local and one-way moves. The equipment is always ready and trouble-free.

MICHAEL M. 
Rating:
5.0

Nothing. All good!

Thomas W. 
Rating:
3.0

They tried to say I didn't return the truck with a half tank but I did and had a picture to prove it. I had to call three times over a 2 day period just to get someone who actually tried to listen to my issue and tried to solve my problem and told me how to proceed so I could get the process started in order to get the dispute fuel overcharge credited back to my bank account. Sat afternoon I spoke to the rudest person I believe I have ever talked to, especially since the “mistake” was uhauls. He would not even write a note for the manager on duty the next morning asking her to call me. To top it off he said it was not His mistake and hung up on me.

Kyle K. 
Rating:
3.0

Before making a reservation. Call to verify the size you want. Staff is great. But booked a larger storage unit. When u haul canceled all my trailers. They canceled my storage unit also after being told I needed it multiple times. When I called to ask why the storage unit was canceled. I was told they didn't have the size I needed in the first place and wouldn't rebook it.

Scott R. 
Rating:
5.0

The return of the equipment was fast and easy. We had a trailer and never had to get out of the truck to return the trailer.

William W. 
Rating:
1.0

I only needed to rent a dolly for about an hour. When I was checking out, the lady behind the desk told me she needed a second phone number. I don't have a second phone number. She replied she HAD to have one. I made one up. Since the process took so long on the inside, I loaded a dolly into my car while I waited. After I had finally completed the rental process, I was told I took the wrong dolly, since the two available dollys were numbered. Clerk said had to switch them out. That is absolutely ridiculous, she could've made a note in her files. It didn't matter because like I said the process of renting one, using it, and returning it took less than an hour. If you love slow poor customer service, use these guys.

Sarah G. 
Rating:
5.0

Dropping off the trailer was a breeze. The person met me at the door, unhooked the trailer and we were on our way in less than 5 minutes without ever stepping into the office. Excellent service!

Catherine M. 
Rating:
5.0

very nice counter support polite and helpful

ROY T. 
Rating:
5.0

Keep up the good work

NATHAN T. 
Rating:
5.0

Tried to call repeatedly to extend rental by two days. Was never able to talk to somebody about this. The web site also was of no help. Need to improve phone and web/app service

Matthias B. 
Rating:
5.0

They even Hooked -up and disconnected the trailer for me .

PATRICK W. 
Rating:
5.0

Super easy to get in and out, staff was very friendly and helpful.

Sandra D. 
Rating:
3.0

Rented equipment wasn't in vehicle which defeated the purpose of Scan and Go self checkout option.

Alfred M. 
Rating:
3.0

Was not informed of "walk around" virtual procedure to dispute the level of gas in the tank. Crew was using the 10' I rented as a trailer hitch and vehicle was not ready upon my arrival. Uhaul Driver delivered the van to the front at alarming speed through the parking lot. The rental went smooth, but this was clearly the weekend crew.

STEVEN S. 
Rating:
5.0

Rented a trailer, went online to do so, just hours in advance of needing it, was an easy in & out when picking it up. Attendant was very friendly & easy to deal with, probably only took 15 minutes for entire visit.

Scott S. 
Rating:
3.0

The staff was very friendly but we have used uhaul many times for moving our equipment around and I have never had a great vehicle, but this last one was absolutely horrendous.

David S. 
No reviews have been submitted for this location.

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