Equipment was 45-min late (client's fault but NOT impressed as we were on a timeline) Staff didn't seem to care to try to do something (other than call someone to talk to... not sure whom it was as I couldn't understand a word they were saying to them or me) Check out took over 30 min as they were sooo slow and constantly on the phone - to the point that the last time it rang I told him "if it isn't your boss - they can wait - I've waited enough". Had to argue with him to be able to rent blankets Next time if i am directed there - I will refuse it totally We wanted to drop off at the uHaul on Innes in Orleans (supposedly one of the biggest in the country) as we were off loading everything inn storage there... but it didn't exist according to them... we ended up having to drive it back to Rockland after they (pick up location) were pushing us to drop it off at the other end of Ottawa on Merivale... which would have been a 90min detour for us, still running from one location to another - ridiculous
M C
Petro Canada
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Welland, ON L3B0C5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Quick operation and no problem
ASHRAF BNever again will I rent a u haul!
JOHN HIf you don't know what you're doing this location will be tough to figure out since you get little help
Kevin CThe back of the truck smelled horrific. I told him and he was attentive. However, I had to load stuff into a truck that smelled awful. Told that to the guy on the receiving end
JOHN H