I was charged for pads we never used and returned was told 39.95 fot truck and 99 c a mile was charged 49.95 plus 1.30 a mile . we estimated 60 miles total but went less. we returned with more fuel than started with. I reserved on Aug 31 with Morgan and reservations were incorrect haf to call then we got the truck and a lady took a photo of my license on her personal phone that could be frauded should not be taking photos of licenses. I have to use uhsil for a long distance trip in March need a guarantee truck will be there. three diff people told me three difg prices then costed 60 more dollars than expected.
TERRY Y
Parkrose Hardware West Linn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Linn, OR 97068
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Morgan was the employee who helped me. He was excellent.
JASON BGreat service, helpful team.
GREGG SEasy!
DEBBIE CThe tire sensors did not work so it had a constant error, the drivers door had an issue closing and there was dirt in the back of the van. The gentleman checking me is was great but otherwise not a good experience. The gauge said 3/4 full when I picked it up and it’s on me for not checking the email that they say it was at 7/8th. I returned it at 3/4 and they charge me $22 extra in fuel. I called about the fuel and they said to call corporate.
Tana M