This trailer was covered in mud when I picked it up. Given this location has no one on site, I'm not sure how they are verifying trailers are being returned clean, or cleaned for the next customer. Also, even thought I declined the $8 fee for Safe Tow, it was added to my order so I had to request for it to be removed and credited. This seems to be a common occurrence when I rent trailers from U-Haul no matter the location, so is U-Haul hoping the customer does not notice it and make extra profit.
Scott H
Highland Park LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Plains, MO 65775
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Prompt, friendly service. Easy to understand and helpful. It doesn't get better.
Glen SI’m giving the owner of this location 5 stars not U-Haul. We will only be handling reservations through the owner of this location. The online set up is a joke at non office locations get it together U-Haul
Devin TWe always use this location for our moving needs. Ultra rare customer service and experience! Best of the best! Thank you!
Angela NEverything went as planned as far as UHAUL is concerned. Was a wonderful experience with UHAUL. I had a few issues but no fault of UHAUL and they were very accommodating.
Lisa H