West Union Jay’s Automotive!!!! These guys are #1 in Customer Service. They went Above and Beyond to make sure I was on the road. Merry Christmas guys You Crushed It!!!!
STEPHEN P
Jays Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Union, IA 52175
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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New clean truck the ramp on the back is a must have A++
MATTHEW OWe had a 26" truck rented from Newton IA. , but the place there gave it to someone else. They said they'd find use another one and never did. When we called our local dealer, Jay went above and beyond for us! He had a 26" truck and helped us with using the lock box for the keys. He was very personal and so helpful made the move less stressful! Thanks Jay!!
James SJays was fine but the UHaul experience overall would be a 0/10. You asked me to go out of my way to return my rental to a place that would be open on Saturdays and then proceeded to charge me $270 for returning it to the wrong location even though I got the address FROM YOU! Whoever the regional manager is ought to be fired. I have been on the phone with your customer service trying to fix this 5-10 times and nothing is done. Soon, it will be lawyers involved.
Aaron DJay was awesome. Can't say the same for the rest of U Haul, as attempts were made to change my pick up spot and the size of truck I was driving. Jay fixed it all for me though.
Brian S