Customer service and communication was poor, with no regard for my time. There is no accountability for the trucks being rented out, as the one we were given was not cleaned at all prior to renting it out to us. The seats were sticky with dried up spills and there were trash/pens left in the truck. The truck itself had multiple spills and stains that made it difficult to clean prior to our use of moving furniture and boxes. The same attendant upon return, scrutinized the condition of the truck and expected us to have cleaned it up better than we were given it. All set using them. Do better!
ROBERT F
Cowesett Sun Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Warwick, RI 02893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This guy went above and beyond. On a Christmas Eve last minute rental. Making sure I had the right truck for the job. And let's not forget those Christmas cookies he had at the counter! That guy should be CEO!
BRYAN RFriendly service
SHANE MDo Nothing This place is the best. Great people great service.
JAMES MAlways a good experience when renting here.
GARY R