I had made my reservation a couple weeks prior to my move from Indiana to Utah. A day before the move, a representative called me letting me know that they did not secure an auto transport for me and that if I wanted one I would have to drive 3 hours round trip to pick it up. The store they sent me to was not even open the day/time I was scheduled to pick it up so I had to get a hold of the company and the solution was for me to simply send them pictures and take the trailer myself. Overall, U-Haul is very disorganized and does not care about its customers. I would have much rather went with another company that actually wants to help such as Penske.
CLAYTON S
Brewer & Baylor Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westville, IL 61883
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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