The in-person experience was disappointing. I walked in to rent a 6x12 utility trailer with a ramp rather than reserving online, and was surprised when the employee refused to let me keep the trailer for 24 hours. She stated that if I kept it for that long, I’d be charged for two full days. However, I checked the online reservation system, and it allowed me to reserve the same trailer for 24 hours at the same rate as a 6-hour rental. This inconsistency between online and in-person policies was frustrating and didn’t make sense.
KEVIN I
Southeast Storage Wetumpka North
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wetumpka, AL 36092
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I wouldn’t suggest any changes. Everything went my way. The guy who helped me thru the rental process was very helpful. It was a good experience.
JAMES ODropped off truck. No problems.
ALAN TI had no problems , everything was great.
Nancy IDrop off directions were all screwed up. Business had different hours then pick up location. Call number on door was no good or help
NEAL W