Truck was left with 1/8 tank of gas and we were requested the largest truck but were given the shortness one without a ramp. the truck has 125000 miles no shocks the roughest ride I have in one of your trucks I have used you 15 times all over the country. the tire system alarm was going off the whole time we had it I notified the location that we rented it from and they didn't care. They shorten our time frame with the truck we were told 12 hours and given less then 8 hours. We were told that our truck that we reserved wasn't available and that someone else had reserved the short truck for this evening. This is the worst customer service I have had in the 20 years I have done business with your company. If you have any questions feel free to reach out to me at 2199216716
PAMELA Z
Save A Stop Foods Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whiting, IN 46394
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- 3.0 Average Customer Rating
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The guy who rented me the uhaul didn't know what he was doing and wasted an hour of my time. And then he couldn't open the lock of the back door and he wasted another 40 mins. And when i returned the truck he asked me if i knew how to read the mileage because he doesn't know how to read it. And then began asking more questions and wasted more of my time. These guys do not know what they're doing at all.
andres g