No one at location and was told again it was open with someone one there 24 hrs a day. I will never deal with U Haul the rest of my life. Lying stealing people.
ROBERT G
Kling Towing & Recovery Inc II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wildwood, FL 34785
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We dropped off our U-Haul and trailer at this location in the same condition we picked them up. Everything was clean and the gas tank actually had more fuel than required. Unfortunately, the experience at this location left a lot to be desired. When we arrived, we were told the computers were down, so we couldn’t get any kind of confirmation or receipt on the spot. We were told to wait until later in the day, which felt a bit off. Sure enough, when the return was finally processed, we saw that we were charged extra for gas and for going "over" on mileage—neither of which made sense based on what we had tracked. On top of that, the staff wasn’t particularly friendly. It felt like we were more of an inconvenience than a customer wrapping up a long, stressful move. If you’re planning to return equipment here, make sure to take detailed photos and document everything.
Craig ZBased on the information that the drop off location gave U-Haul we were charged a gas fee. We returned the U-Haul with more gas than when we picked it up. The error was on the report from the drop off location. I called U-Haul and had sent them pictures that we had taken of before and after to have my money refunded. No one was at the drop-off location at the time we dropped off the U-Haul, and the yard was very small, very bumpy and in a field essentially in an industrial park. Not an easy location to manage.
RONALD Slocation does not make the money off uhaul so the service puts towed cars ahead of uhaul service.
SAMIE MI got an email that I didn't return the equipment then I got a receipt that I did. They overcharged me for mileage when I put it right back where it was when I picked it up. I would highly not recommend this location.
NICOLE H