The truck and location worked out perfectly for what I needed. I selected average though because I was a little upset by how much I was charged. I originally scheduled online I put down for 5 hours and I believe the amount was supposed to be like 45.00 plus fuel and I did take the insurance which was not that much maybe 15.00. I assumed I paid the 45 plus fuel and insurance and when I arrived there were some issues getting us checked but once checked in she said I was going to have it until the next day and I said that’s not what I scheduled for and she said well that’s what you’re getting and that it’s the same price I thought that was odd but thought ok if it’s still the same price but then my total came to 123.00 I was shocked but was so frustrated that I was there for 40 minutes into what was supposed to be my 5 hours orginally that I just paid it, when we went to take it back that night we put gas in it back to where it was at the gas station on Eastwood crossed back over to the other side of Eastwood and returned it well before my time was up . I was then charged another couple dollars the next day I don’t know if they feel crossing the street sucked too much gas out and charged for me that or what.. I just feel like there was a lot of confusion with what I originally scheduled online and the check in.
AMANDA P
Eastwood Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, OH 45176
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Tell the customer all the proper information. I used a one-way rental and was not told that additional days were not refundable. I only needed the truck for 3 days was told I could turn it in early and only charged for the days used, but I was charged for 5 days!
TIMOTHY MGreat customer service. Logan is awesome. 10 out of 10 experience.
MELISSA FI went to White Oak Storage where my reservation was and they had no trucks. So they called and found a truck at Eastwood Storage. Why didn't anyone call or email me to let me know that I would need to go elsewhere. The people were great but your system has a serious flaw. I also wasted 2 hours because Eastwood doesn't open until 10:00am and my reservation was for 8:00am. Then I apparently went over on mileage since I had to drive further to pick up the truck and got charged $20.83, for something that was not my fault. The guy at Eastwood was great to work with.
DAVID FGreat experience all around.
bryan k