There were a ton of glitches with the app. I tried calling customer service for U-Haul wasn’t super helpful. Then I had to do online Help ticket twice for pick up. The app was not intuitive and if you took too long between steps, it kicked you out and you couldn’t pick up right where you left off. Such as taking pictures of the truck both in getting it and returning, it was a nightmare. They left the dolly I asked for but desperately needed.
Stephanie B
Medina Classic Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ogden, UT 84404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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100% customer oriented the service was top notch!
Stephen AThe personnel were prompt, friendly, and professional. However, the truck’s steering wheel and controls were sticky and dirty, the windshield washer fluid reservoir was completely empty, and the windows and mirrors were so covered in dirt and rain/water spots that I had to pull into a gas station right after picking up the truck to clean them so I could see well enough to drive safely.
Shellie SThe cost was more then i it has been in the past. But service at this location was great.
Rebecca HMake sure the inside bed of the truck is not oily to the point where you can't even walk without slipping. Make sure the mirrors are adjustable and there needs to be ac
justice P