the pickup was confusing as when making the booking i had selected the option to pick up at counter. upon arriving at the pickup location i realized this was not an option and had to go through the process of picking up on my phone which was tedious. if i had known this was not a manned pickup location i would have selected a different one. the vehicle itself was clean and fine aside from the fact that something was clearly wrong with the muffler and the vehicle was so loud that we could not hear each other speak through the entire ride and both had a headache afterwards. i find it difficult to believe that the previous renter of this equipment would not have made this known, and this should have been fixed before anyone else was allowed to use the vehicle. overall i was able to get done what i needed to however the experience was not pleasant in multiple aspects.
jillian v
10032869 Manitoba Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R2C0A1
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