I will start by saying I was refunded the money for the moving blankets. The reason for the refund, there were roaches in the moving blankets. There was also a raid fogger can wrapped up in the moving blankets. The truck was very dirty inside the cabin and the cargo area. We had to sweep out all of the trash, leaves, cigarette butts, and mound of dirt. We also had to treat the cargo area of the truck with bug spray before we could/would load anything into it. The only reason we didn't take the truck back was because we had movers coming that we were paying and because we could tell the roaches were in the blankets and we removed them from the truck. The guy that waited on us at the truck rental place was extremely busy because he was the only person working in the store. He was doing the best he could but there need to be at least 2 people working in the store on the weekends.
SUE T
Kaps Friendly Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winston-Salem, NC 27107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The person was helpful and friendly. Great service
JAMES BGreat place to rent uhaul
AMY ALocation staff was very friendly and helpful in fulfilling my reservation quickly.
MICHAEL RThe truck was dirty and gross. Empty cigarette box and body jewelry in cab. Garbage in floor and truck reeked. Cargo area was also very dirty. Truck was parked in a corner that was extremely hard to get it out. Overall not a great experience. Tire was also extremely low.
THOMAS P