The man who waited on us was polite but kept asking us to move while we were in the process of getting the truck to wait on his convenient store customers. He told us it would take about 10 minutes to get the truck ready, he went outside and knocked on the truck, inside the back of the truck was a man with a extension cord, running into the truck and bedding. The guys at the Lafayette location were very sweet and very helpful
michelle g
BP Woodstock Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, GA 30188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Totally janky dropoff location at a BP gas station that looked less that desirable. Just a lockbox to drop the keys off.
CODY PWhen I first returned the truck. It was a problem because someone From the nightshift misplaced the key. The morning shift person responsible for checking the truck back in didn't realize it Was Return. U haul wanted to charge me for another day. But when I went to the location, everything was fine. And he was very apologetic. I have rented trucks from them several times and never had a problem. I would recommend this location to my friends because they are Really nice people and very helpful.. A great location. .
Diane PI'm not quite sure where to begin. I was doing everything online and with the app. I went to pick up the key, but the attendant couldn't connect to the internet and told me to go elsewhere to rent a truck. I suggested it was unnecessary since I had already checked in online, but the app was still spinning and hadn't finished. This went on for 10 - 12 minutes. The app was slow to navigate record, and store the photos. The process was neither quick nor easy. I took pictures of everything on the app. I now realize it's necessary to also STORE pictures on my phone...The gas was NOT full...around 3/4 of the tank. Returning the truck was not easy either. I drove 8 miles... This was a BP gas station...I put 2.5 gallons of gas in the truck -- for 8 miles. When I completed the return I was charge $14+ for fuel -- someone claimed the tank was full. IT WASN'T. I called customer service yesterday...was put on hold so the associate could contact the Area Regional Manager...was disconnected as soon as Saundrice put me on hold. I called back...and had to relate the story AGAIN!!!! Still waiting final resolution as Madyson called the ARM for approval and left a message. Overall...a very disappointing experience. AND I need to rent a truck next week to help move my daughter. Not so sure about using U-Haul...
Kevin MWhen I got my truck it has less gas than what the paperwork said. I tried to say something but he wasn't willing to listen. I will never get a uhaul from a gas station store again or maybe I'll switch to another company for moving.
Ross P