This location is a low end grocery store. When I walked in there was no one manning the counter. I stood there for 5 minutes waiting. Finally someone walked up. He spoke broken English and had no idea what to do about someone dropping off a truck. He called someone on his cell phone to try to figure things out. He took the key and said it was to go. I asked about checking out the truck. He said I was to go. 2 hours later I received a final receipt that included a $60+ charge for refilling the tank. I topped off the tank before drop off. There’s something shady going on here. I contacted customer service to challenge the charge. I and supper disappointed with this experience.
ANTHONY M
Salem Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Zion, IL 60099
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Customer Reviews
- 3.0 Average Customer Rating
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Store agent had trouble with accessing my reservation.
Paul GOnly thing would be. Just the payment charge wasnt right and the time truck rental retune time
Richard A