My boxes arrived very late during the day that I had scheduled. This could have been mitigated by calling me, but I had to spend a good amount of time on the phone until I was eventually connected with the people responsible for delivering the boxes and it was apparent that they knew from the start of the day that the delivery would not be completed until well-after the scheduled time. Additionally, I asked both the person on the phone (the one who confirmed that my delivery would be delayed) and the delivery driver to confirm that my box would be picked up the next day. They both affirmed that I would be receiving a call/email and that it would not be a problem. My pickup did not happen the next day. I spent even more time on the phone and had the pickup scheduled for two days later than originally planned. I had placed the containers in front of my garage with the intent of having them picked up the next day so it would not effect my access to the garage. Because of the poor service, I had to do a lot more work because of the blocked access and it is frustrating as this could have been mitigated by letting me know about schedule changes.
George B
U-Box Portable Storage and Moving Containers in Benton City, WA at Smart Storage Solutions
(U-Haul Neighborhood Dealer)
Services at this Location:
U-Box Portable Storage and Moving Containers in Benton City, WA 99320
U-Box containers provide a convenient, flexible and secure way to move and store your belongings. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
A U-Box container fits about a room and a half of household items. If you got it into your house, you can get it into a U-Box.
- Internal Dimensions:
- 95" X 56" X 83.5" (LxWxH)
- Capacity:
- 257 cubic ft
- Weight:
- Up to 2,00 lbs.
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order an extra! Unlike our competitors, we only charge you for what you use.
How does it work?
The best part about using U-Box® containers for a move or as a portable storage solution is you have the flexibility and control to plan the perfect move. You can ship to your new home or store until you know where you're going. We give you the opportunity to plan each.
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Choose the number of containers you need. One U-Box container fits about a room and a half of household items. When in doubt get an extra–we won't charge you if you don't use it.
Step 01
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Tell us when you will need to access the container. If you ship it to a new city but don't need it yet, we can store it for you at our secure warehouse.
Step 02
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We deliver the containers to you and pick them up when you're ready. If you would rather take it home yourself, use our specially built trailer or pack it at a U-Haul location.
Step 03
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We will store your container at our secure warehouse or we can ship anywhere in the world. You will hear from us when the container is in transit and when it arrives at its destination.
Step 04
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Communication between the long haul and local service was lacking. The local delivery could not take advantage of an early cross county transit. If they could track the pods in route they may be able to be more proactive on their end.
james lThis review is for Grand Slam Movers who moved me into my house in Port St Lucie. Victor and the crew were very hard workers and outstanding in their customer service. It was very hot and humid and they got the job done. I would highly recommend them five stars.
Cheri EThe guys in Benton City packed very well and were professional. The Ubox was nearly a week late so bad on the logistics side. The Leesburg delivery was fast and picked up on time... But sent confusing messages. Price was great and overall would recommend.
Robbe OOverall, a very positive experience!
Sharon WPlease protect goods better. My dining table was broken upon arrival
Udechukwu IThe Benton city facility is very helpful & good to work with.
Connie SSmart Storage was Fantastic!!! Would highly recommend this UHaul location!!! Roy, Anthony and Bo were great to work with, Thank you guys so much for your great service!!!
Doug S