Don’t have your employees take pictures of my ID with their personal cell phone. I felt very uncomfortable as a single woman with their new address on their ID. The assistant manager insisted that was normal and was super weird about it too.
LIZ R
Federal Way Heated Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Federal Way, WA 98003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location maybe should not have been suggested and booked by the UHaul website. There are 3 other Uhaul locations within a block or two and the agent at this storage facility that also does U Haul thought a mistake had been made in booking us there. He was able, though, to finish the checkout and have us on our way.
NANCY MNone/Nothing
Carol BDon’t know how this is possible Anthony died 5 years ago. Don’t rent to a dead man.
ANTHONY RThey over charged me and when I called them they said I had to call had to call Uhaul myself cause they are a third party. Very inconvenient and never should have happened. Also The back of the truck was dirty. I would never rent from that location ever again and would not recommend them. Customer service was terrible when I called to tell them they over charged me.
KIMBERLY M