When I scheduled the Ubox in Phoenix, to Orlando area. I was asked where I would want it delivered, at that time I had no idea where I would be living, so I gave my son's zip code. So once I found a house and asked for it to be delivered I was told we can't do that because its not in out area. I was never told anything about this when I reserved the Ubox. So it ccost me another $725 to have the Ubox contents delivered.. Also when I called the number for Uhaul on Old Cheney Highway, Orlando. I left 4 messages to call me back. That never happened. So I dealt with the corporate number and arranged or so I thought, but no one never called the UHaul location on Old Cheney Highway. So when I got there with the movers to unload my Ubox no one had a clue that I was coming. They were able to locate the box and I got it unloaded. I have used Uhaul many times in the past but it will be a long time before I use them again, If ever. I also will let people know the issues I had. Sherlyn NegriSherlyn N.
U-Box Portable Storage and Moving Containers in Orlando, FL at A Royal Moving and Storage Inc
(U-Haul Neighborhood Dealer)
U-Box Portable Storage and Moving Containers in Orlando, FL 32807
U-Box containers provide a convenient, flexible and secure way to move and store your belongings. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
A U-Box container fits about a room and a half of household items. If you got it into your house, you can get it into a U-Box.
- Internal Dimensions:
- 95" X 56" X 83.5" (LxWxH)
- 257 cubic ft
- Up to 2,00 lbs.
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order and extra! Unlike our competitors, we only charge you for what you use.
How does it work?
The best part about using U-Box® containers for a move or as a portable storage solution is you have the flexibility and control to plan the perfect move. You can ship to your new home or store until you know where you're going. We give you the opportunity to plan each.
- U-Box container fits about a room and a half of household items. When in doubt get an extra–we won't charge you if you don't use it. Choose the number of containers you need. One
- Tell us when you will need to access the container. If you ship it to a new city but don't need it yet, we can store it for you at our secure warehouse.
- U-Haul location. We deliver the containers to you and pick them up when you're ready. If you would rather take it home yourself, use our specially built trailer or pack it at a
- We will store your container at our secure warehouse or we can ship anywhere in the world. You will hear from us when the container is in transit and when it arrives at its destination.
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- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My first experience with Ubox was great. I will highly recommend to Family & Friends .Debra A.
Worst service that I have tried in life!!! 30 days delayed, I have to buy a bunch of stuffs in this time I was waiting for my box!!! Hard to found someone at customer service to help me outEverton G.
There was a lot of miscommunication between the facility and the movers and even though I kept asking to be kept in the loop, I had to keep calling to find out about the status of my stuff. The boxes arrived on the 6th, but no one at the facility unloaded it from the truck (at least that's what they said), so then When the movers got there, the box wasn't ready (for my scheduled move on the 7th). The movers said they couldn't get the stuff again until Sunday, June 10. I called back to confirm that with Uhaul. They said that was fine, and that they had also spoken with the movers about Sunday. During that call, someone at uhaul said they said they could just bring the box to my apartment and leave it in the parking lot. they acted like that was doing me a favor, but pragmatically, that meant I was just going to have my stuff sitting unsecured in the parking lot here with no way to get it up here. I am guessing they wanted to deliver it here so that they would owe me less of a refund for the stuff being late, or have more storage space in their facility. I felt annoyed because it seemed like they really just wanted to risk my stuff to save money. Then, when Sunday came, the movers got to the facility and no one was there to operate the forklift. That seems like some foresight that a well run facility would have seen as a potential issue. On Monday, there was little communication with me about my stuff, except a text message asking me to verify equipment that I didn't have. When the stuff finally got here (which I found out through the movers, not Uhaul), some of the stuff was broken. To be clear, all of the staff at Uhaul were kind, friendly, and nice. They were not the problem. It just seems like the bureaucratic processes were not helpful, and like I said, seemed to prioritize profit over the safety and security of my stuff (which is all I have).LeahCorinne J.
All staff were very helpful and friendly. 5 starts customer serviceJabra A.
Total mess from the originating office. TOTAL. Weather leaks in the boxes to Termites. Totally not worth it. Receiving office - terrible scheduling ability, but once a hard schedule, delivered, and pick up on time.Gary S.
Very rude and unpleasant staff to work with. No one was wearing face masks, from the office staff inside to the employees in the warehouse side of the building. There is no clear direction to how you're supposed to access your Uhaul U-box, I was yelled at by an employee and the store manager despite having called in ahead of time to access my storage box. I was told there were signs up front but no reasonable customer would be able to see them without being told ahead of time. I work with the public, and speaking to customers with courtesy and respect is an essential part of any business. After I was finished emptying my box, I was left two passive aggressive voice messages from the office staff.1 star from me and will absolutely never use again.Sean M.
Stick to your guarantee policy and not send customers' things to 3rd party locationsBilal K.