Customer Reviews for A1 Mini Storage of Houston
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A1 Mini Storage of Houston
I felt that the customer dealing part needs attention. The person I delt with was not polite nor forthcoming.. Also on the phone the person was down right rude when we called today.We were not briefed properly regarding the drop off details when returning the truck. we spent almost one hour calling the head office ,regional office only to be told they did not know. It was very frustrating. Finally a kind gentlemen told us what to do.This is not the type of experience we wish to get. Thanks.
There was no ramp in the truck. The staff was friendly, but not overly helpful. The pickup location was convenient for a truck, but not if you need other moving equipment.
The agent that handled the completion of my reservation was terrific! However, the unit itself could use some maintenance.
CUSTOMER SERVICE WAS EXCELLENT
IT DOES LOOK LIKE A JUNK YARD
SO 1ST TIME TRYING IT OUT..HOPE MY STUFF WILL BE SAFE BUT THEY LIVE ON THE PROPERTY SO THATS GOOD.