Customer Reviews for Budget Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Budget Self Storage
The truck was dirty and not swept! I had to sweep out the entire truck to place my belongings for our move. I was really disappointed with the quality of the truck!
When I arrived the quoted amount was different, even though I had a copy of the reservation. I had to stand there and call uhaul who switched me to three different people. I eventually cancelled me reservation to make a new one in the store and paid $90 more than I was supposed to. Very unhappy and will never tell anyone to use a uhaul.
I really appreciate the great customer service Jessica gave me!! THanks :)
I did not rent from this facility, and they were very helpful to allow me to cancel my reservation. Thanks!
Didn't open on time, staff was rude and unhelpful
They sent us to another location to get the truck because they rent it to another costumer!
What is the NJ Domestic Security Fee of $5.00?
I had a wonderful time at the Newark Uhaul on Raymond Boulevard. The woman at the front desk was professional, wonderful, caring, attentive and easy going. We'll be going back next time we move! Thank you!
The manager was so nice and help full of i was to rent again I would use that location
It was 6pm when I dropped off the truck and no one was there, not a big deal. There were taped off parking spots so I had to put the truck where it fit with the dolly. The next morning I got a phone call saying I was being charged $20 for being 1/8 short on gas. Really? Then the lady informs me that where I parked "wasn't a parking spot". I explained that there was nowhere else for me to park it since everything was taking and the area was taped off.
Robert was a great great help! Very personable with great customer service
The storage building is fairly old and located away from the commercial area.
Never ordered but very polite customer service.
Found a cheaper unit somewhere else, but the truck rental came in handy.
Good location and reasonable price.
The facility is clean and secure, and the staff is polite, courteous, and professional.
I did not move into the unit. The discount and price I was offered on the website was not the same as the one the facility gave me.
The attendant was very helpful. Some units are accessible by shallow incline ramps - most are level with the elevator. You might have to back your vehicle in or out of the elevator parking area.
Nice clean facility. I feel a little pricy but hey what isn`t these days. I recommend this facility.
Ireserved a 15x10 storage room online but when I got to the actual facility there was none available on site!
i did reserve o room, but my room wasnt available they said was this emove self storage fault i was really upsad i left rent room at king storage on newark my advice stay away from this website
THE STAFF WAS FRIENDLY AND MADE SURE I FOUND THE BEST UNIT TO FIT MY NEEDS
The facility was not exactly what I expected and the location was a little out of my way
Upon calling Budget Self Storage, I discovered they had never received my reservation. Another storage center offered me the same size unit for half the price I opted not to use Budget Self Storage.
the facility has very low quality service, not clean, there is part of the building take large area in my storage room.
Cancelled reservation, never moved things in, still charged by emove. I'd appreciate this refund as soon as possible.
Ms. Eunice Mattis
Good facility, clean, good costumer service. Room was smaller than I thought and facility was not in a good area.
The facility is a little dirty but the man behind the counter is very helpful even though he may be very slow