Customer Reviews for H&J Travel Plaza
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of H&J Travel Plaza
The A/C was out in the truck I was told there was nothing they could do about it. The 4 pin trailer hookup wasn't working right. The right side lights were out. Had to leave my trailer behind.
The Customer service was poor over the phone and in location. 2 reservations were not honored. The uhaul was not on a half of a tank and I was not credited. The location office was cluttered. My 2nd reservation was for Monday and I did not get my uhaul until Wednesday at 2/3 pm. The pick up took 30 minutes.
Make sure the trucks not damaged before rental.
We dropped it off at a store that shared space with uhaul. There was no uhaul person there to help us.. Only store personnel.. They took our info and we just hoped it would get into the right hands.