Customer Reviews for JC's Hardware LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of JC's Hardware LLC
Very convenient place to drop off. Box on bldg is accessible for after hours drop off.
Customer Service was a bit lacking. and the young woman who waited on me didn't ask if I needed help unleashing the trailer from my car and expected me to do it myself and park the trailer on their lot. And when i finally asked for help, the man who was sent to help me walked out, right past me, and didn't acknowledge me. I didn't know he was there to help me. After several seconds the woman just pointed at him and said, that's him. She never smiled the whole time. So, not a great customer service experience, but it was quick and without other complications.
The personnel did fine. The truck and trailer apparently was not serviced because the truck broke down and we were delayed overnight and contents had to be loaded into another truck. The tires of the trailer were poor-had blow out on highway and was delayed again!