Customer Reviews for Quality Muffler & Brake LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Quality Muffler & Brake LLC
This location is a vehicle repair shop and is very busy. The gentleman I worked with was not friendly. In the end it was not a bad experience; just not as good as most of the stores.
I've rented uhaul trucks from quality Muffler and Breaks a few times, and they have always been so helpful, kind and professional. I will use them again, and definitely recommend them to friends and family.
Though we showed up right before closing, the personnel were mildly helpful and very eager to leave for their end of day rather than assist us.
Tom is great to work with and very helpful.
Thanks Mike for the help. Easy guy to work with.
This was by far the best experience working with u-haul. I reserved online, arrived, picked up and dropped off. The exact equipment I reserved was there and ready. Keep up the good work!
Tight spot, fabulous service
The people were rude and we ended up have two blowouts on the trailer.
Poor experience attended to multiple people at one time. Didn't know that their own vehicle was already checked in. Told me to come back but the truck was already there
The attendant was very unhelpful. He yelled at others while helping me. I was required to walk the vehicle and mark all issues without any direction. When returning the vehicle I had to wait while he re-parked the vehicle. Apparently, he wanted it backed in. Upon return he was visibly annoyed with me. I will not return to this location.
Parking was a bit confusing. Was not directed to where to park van after finished.
I was advised that I could drop off the U-Haul at any location, this was not so. I had to drive over 50 miles to return the U-Haul and pay the extra mileage fee myself. I will not be recommending U-Haul to anyone ever again
Great Dealer! Had to adjust pickup time and was no problem. Then had to cancel trip due to family issue and they took back trailer and refunded one way charge. Great service!!!!! Thank you!!!!!
Good attitude. Kind people. Inaccurate information. Lack of attention to detail. They rented me a trailer at 1pm and I expected to return it the next morning. When I arrived at 9:30 am they said I was supposed to return it at 6pm. I had asked to confirm they would be open the next morning and they said yes. Why have inaccurate times on the rental form and then act like that is normal?
Service was good. Location is very tight and crowded with vehicles.
Extremely helpful and willing to work with us and make sure we got what we needed