Customer Reviews for Ricks Tv
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ricks Tv
Rick was wonderful! Once I arrived at my destination he was willing to come in just for me to drop off trailer. He was very polite and respectful.
Rick was awesome. He worked hard to get me what I needed. I was dissatisfied with the fact that the truck I ordered was not ready or available when reserved. It is very frustrating when everything is lined up to move and there was no truck available.
It was a great experience and will rent from you again in the future.
Locations were excellent; what is unacceptable is being called the night before and being told that your rental is unavailable or you can pick it up 100 miles away. I placed the reservation several months ago to avoid this. Overbooking like the airlines is a poor customer service tool. The smarmy little brat in Fargo that called to tell me I had to pick it up in Jamestown wasn't much of a help either. Rick's TV, however, took a lot of the sting out of what was starting out as a fairly craptastic experience. He was awesome. It's sad when such poor upper management practices are carried on the shoulders of such good people.