Customer Reviews for Ricks Tv
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ricks Tv
Rick was awesome. He worked hard to get me what I needed. I was dissatisfied with the fact that the truck I ordered was not ready or available when reserved. It is very frustrating when everything is lined up to move and there was no truck available.
It was a great experience and will rent from you again in the future.
Locations were excellent; what is unacceptable is being called the night before and being told that your rental is unavailable or you can pick it up 100 miles away. I placed the reservation several months ago to avoid this. Overbooking like the airlines is a poor customer service tool. The smarmy little brat in Fargo that called to tell me I had to pick it up in Jamestown wasn't much of a help either. Rick's TV, however, took a lot of the sting out of what was starting out as a fairly craptastic experience. He was awesome. It's sad when such poor upper management practices are carried on the shoulders of such good people.
This was a horrible experience. I made the res. on 04/29/16 for moving 05/18/16. Got a call 05/17/16 (day before the move), she says we don't have a truck for you, really? I go from a 26' truck to being offered a 6x12 trailer? I would never recommend UHaul to anyone!
Great customer service here!
Reserved at one location and had to pick up at another. Quoted 1 mileage price, email had another price and yet when I picked up the truck there was yet a different price per mile
Do not transfer the pickup location and not inform the customer.
Rick was very friendly and helpul. had zero problems or concerns